Professional Funeral Director
Services & Guidance for Funerals

 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
  
 
 Louise Morris 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Having never needed the services of a funeral director before, I knew how important it was to find someone who was not only caring and respectful, but also able to bring a gentle warmth to such a difficult time. We truly could not have chosen better than Dewi and Sam.
From the very first moment Dewi stepped into our home — filled with family (and there were many of us!) — it felt as though he had known us for years. He immediately put us at ease. Whenever emotions became overwhelming, he would naturally pause, giving us the time and space we needed to gather ourselves, always checking that we were okay before continuing. He guided us through every step of the process with patience and clarity, keeping us fully informed and ensuring nothing ever felt confusing or rushed.
While Chris was in his care, I felt completely reassured knowing he was being treated with the utmost dignity and respect. That peace of mind meant everything, I knew without doubt that we had chosen the very best people to look after my husband.
On the day of the funeral, everything went smoothly. Dewi and his team were calm, attentive, and impeccably professional throughout. He gently explained what was happening and when, which brought us huge comfort and allowed us to focus on remembering Chris.
Thank you, Dewi and Sam. Your kindness, compassion, and professionalism were extraordinary. You even managed to bring moments of warmth and lightness when we needed them most. You made an incredibly painful and exhausting time far us more bearable, and for that we will always be grateful.
  
 
  
 
 
 
 Posted on Google  
  
 
 Macauley Morris 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We recently lost my Dad unexpectedly, he was just 51 years old. Losing Dad so young has been the hardest time we have experienced as a family, but Dewi’s support from that first phone call has been unbelievable.

The respect & care Dewi & Sam have given our family was more than we could’ve wished for and the respect he showed Dad was so comforting.

Nothing was too much for them, and they took all the pressure away and made sure the funeral arrangements and everything that goes with it was as easy as possible.

They are a true credit and we could not recommend them highly enough.

Thank you so much.
  
 
  
 
 
 
 Posted on Google  
  
 
 Carolyn Hicks 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Dewi, Sam, celebrant Trystan and the whole team were wonderful. Compassionate, caring, professional and very organised. Our Mum was well looked after in their care and they treated the whole family with respect, compassion and patience while we prepared for her funeral. The preparations and funeral ran like clockwork, everything was taken care of by the team from flowers, photo tribute, service, celebration of life venue, charity collection, streaming service. We knew Mum would be in safe hands with Dewi and the team as they had looked after my Dads funeral 2 years ago. What better recommendation than trusting both our parent’s funerals to Dewi Glyn Jones.
  
 
  
 
 
 
 Posted on Google  
  
 
 Jane Vo-Hughes 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
As a family, we were meant to write this review a couple of years ago, but time somehow slipped by. Today, after witnessing Dewi conduct a friend’s funeral, it brought back so many memories and reminded me that I never got round to sharing just how grateful we are.

We cannot thank Dewi and Sam enough for the kindness, care and compassion they showed us when we lost our mother two Christmases ago. Dewi had cared for our nanna a few years earlier, so when the time came to say goodbye to mum, we knew without hesitation that he was the person we could trust. That familiarity brought us comfort at a time when everything felt overwhelming.

Losing mum so close to Christmas made an already painful time even harder, yet Dewi and Sam worked tirelessly to make sure her funeral could take place before Christmas Day. In just eight days, everything was arranged with calm, professionalism and sensitivity. Throughout the entire process, nothing was ever too much trouble. No question, phone call or message felt insignificant, and they made sure we felt supported and reassured every step of the way.

They also recommended a celebrant to lead the service, who was absolutely wonderful. Maria (Rimmer) was warm, down to earth, and took the time to truly get to know us in such a short space of time, which meant the service felt personal, meaningful and a true reflection of mum.

At one of the hardest moments in our lives, Dewi and Sam treated us with genuine care and humanity, and for that we will always be thankful. I wouldn’t hesitate to use their services again and would wholeheartedly recommend them to anyone needing compassionate, trusted support during such a difficult time.

Thank you
  
 
  
 
 
 
 Posted on Google  
  
 
 Lisa Williams 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
On behalf of myself, my dad, my sister, and all of my Mum’s family and friends, we want to sincerely thank Dewi and Sam for the incredible care and support they gave us. They truly went above and beyond, nothing was ever too much trouble, and every detail was handled with thoughtfulness and care.

Mum looked beautifully peaceful, and the flowers were absolutely stunning. Dewi and Sam made a very difficult time a little easier, and we’re so grateful for their kindness, compassion, and professionalism throughout.
  
 
  
 
 
 
 Posted on Google  
  
 
 Christine Potter 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Many thanks for looking after our mum Catherine Geldard .  We all would like to thank everyone makeing sure every detail was perfect and it was  dewi sam many thanks  from all the  family big thank you from myself christine  wayne and family x
  
 
  
 
 
 
 Posted on Google  
  
 
 Janet Williams 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Extremely caring but also very professional. Guided us through a very difficult time took care of every detail and made things as stress free as possible. Thank you so much  Dewi  Sam and team.
  
 
  
 
 
 
 Posted on Google  
  
 
 Sian Roberts 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I'm not quite sure if this is the place to leave a review for a funeral director but I feel compelled to given the level of service that I received.
This year we have had the sad misfortune to lose 2 wonderful people from our lives, suddenly and unexpectedly, firstly in January and then again in April.
From the very second that we met Dewi and his team we felt like we were being comforted, guided and looked after by people who knew what loss meant, who knew what emotions were flowing through at the moment and every moment after, I actually said at one point if we were to look at a dictionary of the definition of compassion there would be a picture of Dewi, as a family we can't thank the entire team enough for everything that they have done this year for us all, it's a very big decision choosing who you want to be looking after your nearest family members after they have passed away, I'm just so grateful that we were able to find Dewi, Sam and everyone else on their dedicated team to help us during the distress and the maze of legal responsibility during a grieving time.
Our families will be forever grateful to this exceptional man, his wife and everyone else who epitomises care, compassion, dedication to service and support at their office.
Thank you Dewi
  
 
  
 
 
 
 Posted on Google  
  
 
 Nick Ashton 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
My mum sadly saw her final sunset on 3rd September and was wonderfully cared for by Dewi, Sam and team. Mum had some very specific requests including which clothes, and especially socks (“shh I’m watching the cricket”), she wanted to be buried in, all of which were faithfully honoured. The funeral was handled with dignity, tact and compassion with consideration given to the feelings and beliefs of different family members. Nothing was too much trouble and we were helped every step of the way.
  
 
  
 
 
 
 Posted on Google  
  
 
 Nicola Holmes 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
On the worst day of my life when my partner  died someone suggested Dewi jones  funeral directors. I'm so glad they did as Dewi and Sam both made the most difficult thing iv ever had to do easier. They were friendly considerate and made my family and me feel safe and comfortable in our grief.  If I ever find anyone in the same state as I was I would definitely recommend using Dewl . Thank you for everything Dewl x